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Devin: What is your superpower?
Troy: Making a plan.
Food delivery apps have revolutionized how we eat, but at what cost? Hidden fees, high commissions, and driver exploitation have left restaurants struggling to stay afloat. Recognizing this broken system, Troy Smith, CEO of Chop Chop, created a solution designed to empower restaurants and drivers alike while saving money for small businesses.
Chop Chop isn’t your typical food delivery app. “We’re not an ordering app,” Troy explained in today’s episode. “We believe restaurants should take their own orders and payments. What we do is connect drivers with restaurants.” This unique approach eliminates the hefty commissions that traditional apps charge—often up to 30% of an order—enabling restaurants to retain more of their revenue.
Troy’s innovative model is simple yet impactful. Restaurants pay a flat $199 monthly fee to access the app, allowing them to connect with vetted drivers who deliver orders. Unlike other platforms, Chop Chop ensures drivers are paid fairly—directly from the restaurant through Stripe, with funds held in escrow until delivery is confirmed. Customers receive real-time updates via SMS without needing to download the app, while restaurants maintain full control of the customer relationship.
This streamlined system offers a lifeline to small businesses, especially mom-and-pop restaurants, which have been disproportionately affected by high delivery fees. “Deliveries have become a huge revenue stream for restaurants, especially since COVID,” Troy shared. “But the current system just isn’t working. Restaurants are paying more money to send food to their own customers than ever before.”
Chop Chop’s mission extends beyond financial benefits. Many drivers and restaurants in the network are first-generation immigrants who often face exploitation in the gig economy. “FundingHope really resonated with us because they’re looking out for the small guy,” Troy said. Chop Chop’s crowdfunding campaign on FundingHope invites customers, drivers, and supporters to invest in the platform and help scale this game-changing solution.
For just $199 a month—less than the price of a cup of coffee per day—restaurants can reclaim control, drivers can earn fairly, and customers can support their favorite local businesses without guilt. Chop Chop is more than a delivery app; it’s a movement to restore fairness and transparency in food delivery.
Visit ChopChop.mobi or FundingHope to learn more about this revolutionary app and its crowdfunding campaign.
tl;dr:
Troy Smith explains how Chop Chop empowers restaurants by eliminating high delivery fees and exploitation.
The platform charges restaurants a flat $199 monthly fee, connecting them with vetted drivers for deliveries.
Chop Chop ensures drivers are paid fairly via Stripe, fostering transparency and trust in the process.
Inspired by personal experiences and challenges during COVID, Troy created a practical, scalable solution.
The company invites investors to join its FundingHope campaign, supporting a fairer food delivery ecosystem.
How to Develop Making a Plan As a Superpower
Troy Smith’s superpower, as he describes it, is the ability to “make a plan.” Growing up in Zimbabwe, he adopted the Afrikaans phrase maak a plan, meaning to solve problems through creativity and resourcefulness. “When something presents itself, a challenge, something is going wrong, you make a plan,” Troy explained in this episode.
One powerful story that exemplifies this superpower occurred during the early days of COVID. Troy visited a small Japanese restaurant, where the owner, short on staff, asked him to deliver food for $10. This simple act planted the seed for Chop Chop. “She made the plan for me,” Troy said, “and I realized we could turn this into an app, connecting drivers with restaurants while ensuring fair pay.”
To develop this superpower, Troy suggests starting with observation. “Instead of jumping in and trying to fix things, take a moment to see what’s going on,” he shared. Identifying the root cause of a problem is key to crafting an effective solution. He also emphasizes the importance of systems, a lesson he learned while running McDonald’s franchises in South Africa.
By following Troy’s example and advice, you can make problem-solving a skill. With practice and effort, you could make it a superpower that enables you to do more good in the world.
Remember, however, that research into success suggests that building on your own superpowers is more important than creating new ones or overcoming weaknesses. You do you!
Guest Profile
Troy Smith (he/him):
CEO, Chop Chop
About Chop Chop: Chop Chop is a logistics platform that empowers restaurants to run first-party delivery without the costs and headaches of hiring their own drivers. We are not an ordering platform. Restaurants continue to take orders and payments directly from their customers. We connect them with local verified drivers who are screened for license and insurance and who complete deliveries on demand. Unlike third-party apps, we do not take commissions or add hidden fees. Instead, we charge a flat subscription, allowing restaurants to keep more revenue, drivers to earn fairly, and customers to avoid surprise charges.
Website: chopchop.mobi
Other URL: invest.fundinghope.com/offering/chop-chop/details
Biographical Information: Troy Smith is the co-founder and CEO of Chop Chop, a logistics platform that helps restaurants run first-party delivery without relying on costly third-party apps. A former McDonald’s franchisee, Troy understands firsthand the challenges restaurants face with slim margins and complex operations. He launched Chop Chop to give restaurants control over delivery, ensure fair pay for drivers, and provide customers with transparent, fee-free service.
LinkedIn Profile: linkedin.com/in/trychopchop
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